When working with a realtor, you expect and hope to find someone with the qualities and expertise to help you discover "that home"--the perfect home that checks all the boxes on your wish list. Jennifer Smith of Better Homes and Gardens® Real Estate Legacy, did that for us. During our first long distance phone call she conveyed her knowledge about various properties as well as their surrounding areas.
Jen is a true professional and she goes well above and beyond what one would expect. We greatly appreciate her attention to detail, follow-through and expert advice. In fact, she continued to support us even after our closing; something we would not have expected from anyone else, but we know this is typical, as Jen is the consummate professional and truly wants her clients to be happy.
Jen is very personable which makes dealing with her easy and a pleasure. Most of our conversations transpired via email and text, but the moment a situation arose that was a large area of concern for us, Jen was quick to call, to reassure us not to panic. Also, all text messages and emails that we sent to Jennifer were responded to quickly, most times immediately. This included all hours of the day, 7 days a week. We definitely always felt well represented with Jen as our realtor. At times, it seemed as though she was more than our realtor. She never missed a beat and never steered us wrong--being from out of state, these qualities were immeasurable.
Her knowledge is beyond the perfunctory specifications of properties, in addition, she shared nuances about community development, history of the area and overall "fit". Jen ensured an on schedule closing and immediately attended to any potential areas of concern. She stayed in communication with us and in the end rounded the team to close on a business holiday. She was a tremendous asset to us and no doubt a true asset to Better Homes and Gardens® Real Estate Legacy.
We found a fabulous realtor in Jen Smith and our "Dream House" with her help! Although our "client/realtor" relationship has ended, our relationship with Jen has not. I'm sure we will stay in touch with her.